How to Install Your WalkEsim
Install your WalkEsim before your trip while you have a stable Wi-Fi connection. Activate mobile data for the eSIM when you arrive at your destination, unless your product instructions say otherwise.
Before you start
- Use an unlocked phone, tablet, or laptop that supports eSIM.
- Keep your WalkEsim email open on another device, or save the QR code before installation.
- Connect to Wi-Fi and keep your device charged during setup.
- Do not delete the eSIM after installation. Most eSIM QR codes can only be installed once.
iPhone installation
- Open Settings and tap Cellular or Mobile Service.
- Tap Add eSIM, then choose Use QR Code.
- Scan the QR code from your WalkEsim email.
- Name the line WalkEsim so it is easy to recognize.
- Set your home SIM as the default voice line if you want to keep calls and SMS on your normal number.
- When you arrive, turn on the WalkEsim line and enable Data Roaming for that line.
Android installation
- Open Settings, then go to Network & Internet, Connections, or SIM Manager.
- Select Add eSIM or Add mobile plan.
- Scan the QR code from your WalkEsim email, or enter the manual details if your device asks for them.
- Label the eSIM as WalkEsim.
- When you arrive, turn on the WalkEsim eSIM, select it for mobile data, and enable data roaming for the eSIM.
If the eSIM does not connect
- Restart your device after installation.
- Confirm the WalkEsim line is turned on and selected for mobile data.
- Enable data roaming for the WalkEsim line.
- Check the product page for APN instructions, or visit APN Settings.
- If you still need help, contact WalkEsim support.